Support
Seven Movements, for iPhone.
Email support@schemasoftware.co. Schema Software is one person, so a reply can take a day or two, but every message gets read.
If something’s broken, please include the version number from the bottom of Settings. It helps more than anything else you could send.
Do I need an account?
No. Seven Movements has no sign-in, password, or profile, so there’s nothing to recover or get locked out of.
That also means you can’t sign in on a second phone to see your workouts. They stay on the phone you logged them on.
Where are my workouts stored?
On your phone, and nowhere else. There’s no copy on a server, so we can’t see your training, restore it, or move it to another phone for you. If you delete the app, your workouts are gone for good.
How do I export my data?
Go to Settings → Your data. There are two export options:
- Export a session log (CSV) saves a spreadsheet file with one row per set. Use this one if you want to open your log in Numbers or Excel.
- Export everything (JSON) saves a file with all your data: every session and set, the exercises you’ve added, your saved workouts, and your settings. It even includes sessions where you didn’t log anything.
Either way, the iOS share sheet opens so you can save the file to Files, email it, or send it to another app. Nothing gets uploaded anywhere.
Export always works, whether or not you’ve bought the app, and it keeps working after the trial ends.
Will my workouts move to a new phone?
Usually, yes. If you used Apple’s device-to-device transfer, or restored from an iCloud backup or an encrypted computer backup, your workouts came along with everything else, the same way your photos and messages did.
If you installed the app fresh without restoring a backup, it starts empty, and there’s no server copy for us to restore from.
To be safe, export your data from Settings → Your data before you switch phones.
How do I delete my data?
Delete the app. That’s it, since there’s no copy anywhere else.
How long is the trial?
The free trial lasts for twelve logged workouts, not twelve days, so it won’t run out while you’re not using the app.
What happens when the trial ends?
You can’t start a new workout. Everything else keeps working, and all your past workouts are still there.
How much does it cost?
You pay once. There’s no subscription, and you won’t be asked to pay again for anything added later.
I already bought it. How do I get it back?
If you bought it on another phone, or before you reinstalled, tap Restore a purchase on the unlock screen instead of paying again. It checks with the App Store using the Apple Account you’re signed in with.
If it says nothing was found, the purchase is probably on a different Apple Account from the one you’re signed in with now. You won’t be charged for trying.
Restoring gets back the unlock, not your workouts. Whether those are on a new phone depends on how you set it up. See Will my workouts move to a new phone? above.
How do I get a refund?
Apple handles refunds for App Store purchases. You can request one at reportaproblem.apple.com. If the app let you down somehow, we’d like to hear about that too.
An exercise is under the wrong movement
Let us know. We sort exercises by what your joints are doing. Usually that’s clear, but sometimes it’s a judgment call, and the hip machines and the sled are the ones we’re least sure about. We’d rather hear from you than have you work around it.
An exercise is missing
You can add it yourself in the app, and it works like any other exercise. The form also has a box to suggest it to us so we can add it to the library. It’s unchecked by default. If you check it, your mail app opens a draft with the details filled in, and it’s up to you whether to send it.
Contact
- Support
- support@schemasoftware.co
- Publisher
- Schema Software, LLC — North Carolina, United States